ChampProof Terms of Service

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

ChampProof helps you organize warranty-related information — including receipts, product details, warranty dates, documents, and claim records — in one place, with optional reminders and AI-assisted receipt scanning. ChampProof is an organizational tool only.

You are responsible for the accuracy and completeness of the information you enter or upload, including purchase dates, warranty terms, serial and model numbers, and supporting documents. AI-assisted features may contain errors; you should review and verify any extracted or generated information before relying on it.

The Service is offered under tiered plans. Current consumer plans are Starter, Plus, and Family; a Business plan is planned and shown as “Coming Soon.” Plan features and limits are described within the Service and on our pricing page and may change over time.

Paid plans are billed in advance on either a monthly or annual interval, as selected at checkout. Current pricing is: Starter $1.99/month or $19.99/year; Plus $4.99/month or $39.99/year; Family $7.99/month or $69.99/year. Prices are in U.S. dollars and may change with notice for future billing periods.

Eligible new accounts receive a 14-day trial of Plus features. No credit card is required to begin the trial, and the trial begins when the account is registered. You are not automatically charged when the trial ends. To continue using paid features after the trial, you must actively select and purchase a paid subscription.

Paid subscriptions automatically renew at the end of each billing period at the then-current price for the selected interval, unless cancelled before the renewal date. By subscribing, you authorize recurring charges through our payment processor until you cancel.

You may cancel your subscription at any time through the billing-management experience (the Stripe Customer Portal) accessible from your Plan & Billing page. Unless otherwise stated, cancellation stops future renewals and your paid access continues until the end of the current paid billing period.

Refunds are handled as described in our Refund Policy. Cancelling a subscription stops future renewals but is not by itself a refund of amounts already paid.

If a renewal payment fails, your subscription may be marked past due and access to paid features may be restricted until payment is successfully processed. We may retry payment and will rely on our payment processor's handling of failed charges. Your stored data is retained subject to these Terms and our retention practices.

The Service stores the receipts, documents, and photos you upload so you can access them within your account. You are responsible for keeping your own backups of important documents; the Service is not a substitute for retaining original records.

You retain ownership of the content you upload. You grant us a limited license to store, process, and display that content solely to provide the Service to you (for example, to scan a receipt or generate a claim package). You represent that you have the right to upload the content you submit.

You agree not to misuse the Service, including by: uploading unlawful, infringing, or malicious content; attempting to gain unauthorized access to other accounts or our systems; interfering with the operation of the Service; or using the Service to violate any applicable law.

The Service, including its software, design, and branding, is owned by Champtron Systems LLC and protected by applicable intellectual property laws. These Terms do not grant you any rights in our trademarks or other intellectual property except the limited right to use the Service.

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance, updates, or reasons beyond our control.

The Service relies on third-party providers, including Stripe for payment processing and cloud infrastructure for storage and delivery. Your use of those features may also be subject to the third party's terms. We are not responsible for the acts or omissions of third-party providers.

ChampProof helps you organize warranty-related information. It does not itself provide, issue, extend, guarantee, adjudicate, or replace any manufacturer or retailer warranty. We do not guarantee that any warranty claim will be accepted or successful. All warranty coverage, claims, and decisions are between you and the applicable manufacturer, retailer, or warranty provider.

To the maximum extent permitted by law, the Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Champtron Systems LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or warranty coverage, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the claim.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Service or other users. Deleting your account is separate from cancelling a paid subscription; where an active paid subscription exists, deleting your account will also cancel that subscription so it does not continue to renew.

We may update the Service and these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State in which Champtron Systems LLC is organized, without regard to conflict-of-law principles, except where applicable consumer-protection law provides otherwise.

Questions about these Terms can be directed to Champtron Systems LLC at [email protected].