ChampProof Refund Policy
Last updated: August 28, 2026
This Refund Policy explains how billing, cancellation, and refunds work for ChampProof, a product operated by Champtron Systems LLC. It should be read together with our Terms of Service.
Cancellation is not the same as a refund
Cancellation stops your subscription from renewing in the future. A refund is a return of an amount you have already paid. Cancelling your subscription prevents future charges but does not automatically refund amounts already billed.
How to cancel
You can cancel at any time through the billing-management experience (the Stripe Customer Portal), accessible from your Plan & Billing page. When you cancel, future renewals stop and, unless stated otherwise, your paid access continues until the end of the current paid billing period.
Monthly subscriptions
Monthly plans are billed in advance each month. You may cancel at any time to prevent the next monthly charge. Amounts already paid for the current month are generally non-refundable, except where required by law or as described under “Billing errors” below.
Annual subscriptions
Annual plans are billed in advance for the year. You may cancel at any time to prevent the next annual renewal. Amounts already paid for the current annual term are generally non-refundable, except where required by law or as described under “Billing errors” below. If you cancel, you keep paid access until the end of the annual term you already paid for.
Accidental or duplicate billing
If you believe you were charged more than once for the same subscription period, or were billed in error due to an accidental duplicate, contact us and we will review the charge. Where we confirm a duplicate or accidental charge, we will correct it, which may include issuing a refund of the duplicate amount.
Technical billing errors
If a technical error on our side results in an incorrect charge, contact us with the details. Where we confirm a technical billing error, we will correct it, which may include issuing an appropriate refund or credit.
Legally required refunds
Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer- protection law. Where the law requires a refund, we will honor it.
How to request billing assistance
For billing questions or to request a review of a charge, contact Champtron Systems LLC at [email protected]. Please include the email address on your account and the approximate date of the charge so we can locate it.